Sony® VAIO X Help and Support
Technical assistance for Sony VAIO X Series laptops
The Sony VAIO X series, with just half an inch thickness and a weight of 1.6 pounds is known to be the world’s lightest notebook. The lifetime of the Sony VAIO X series battery is 12 hours and also comes with a backup battery of 2.5 hours for a solid time period of 14.5 hours of performance in mobile computing. The casing of the Sony VAIO is carbon fiber with smart features like solid state drive with no moving parts, Aluminum keyboard and a scratch proof display. It provides an 11.1” widescreen display which is powered up by a 2 GHz Intel Processor coupled with 2GB DDR2 SDRAM and a 128GB Solid state drive for secondary storage.
The role of help and support for fixing and preventing software and hardware related issues with Sony VAIO X Series can be explained as follows:
- Provision of VAIO Care
- System Recovery using VAIO Recovery Center
- Sony Online Product Support
Provision of VAIO Care
Sony provides VAIO Care for the user needs, which includes major features and essentials such as standard on-site service, express depot service, and optional coverage for damage by handling. The VAIO Care provides means of Extended Plans of Service, also called as ESP, upon purchase of the Sony VAIO X Series laptop. It provides high degree of service by providing trained personnel and provision of high quality genuine Sony parts.
System Recovery using VAIO Recovery Center
The errors that we may come across the system due to the software faults or defects can be easily eradicated by means of the VAIO Recovery center present within the Operating System. The software would be pre-installed into the system along with the Windows Operating System. First we need to check online for the laptop specific support page to see if there is any software or driver updates or check up on any given solutions if it may resolve the issue at hand. The model does not need the Recovery CD as the recovery data is included on a special partition of the hard drive. Once the process starts, it should not be interrupted. The power should not be removed from the laptop and all external and alien devices should be unplugged from the system.
Sony Online Product Support
The Sony VAIO X series is given an online product support from where we can choose the required drivers or directly get in touch with the Sony Support Center. Original hardware can be purchased online in case of any faulty or damaged parts on the system. Direct contact with the support can be made from the website online. FAQ’s help solve commonly asked questions from which errors and issues can be resolved easily.